Privacy Policy

Introduction

PR Park Ridge Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or engage our concrete services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a consultation, contact us by phone or email, or engage our services. This information may include:

• Your name, address, phone number, and email address
• Property details and project information
• Communication preferences
• Payment and billing information when you become a customer
• Photos of your property that you share with us for project planning

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website and understand how visitors use our site.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with quotes, consultations, and concrete services
• To communicate with you about your project, scheduling, and service updates
• To process payments and maintain billing records
• To respond to your questions and customer service requests
• To improve our services and website functionality
• To send you information about our services if you have opted in to receive such communications
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, scheduling software providers, or email service providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We recommend that you take steps to protect your own information, such as keeping passwords secure and being cautious about the information you share.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes such as warranty claims, legal compliance, or dispute resolution. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

You have the right to access, correct, or request deletion of your personal information that we hold. You may opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link in our emails. If you have questions about your privacy rights or how we handle your information, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: